Productivity, sickness levels, engagement and beyond are all impacted by an inability to address the difficult discussion in the workplace. Impact goes beyond the workplace. Courageous Conversations guides participants through the art of how to be heard and understood in the workplace. Facilitation helps participants to identify key individuals and situations that will be blocking their effectiveness.
The skills and confidence gained support honest and respectful dialogue that fuels timely feedback, encourages more innovative solutions to problems and builds high performing teams.
The only businesses that can thrive in today’s market are the ones who are able to capitalise on the knowledge, skills and experience of their entire workforce. This means going beyond standard communication skills and equipping everyone with the ability to have difficult discussions at every level.
When employees lack the skill to have the right discussion with the right person at work, the result is potentially destructive conversations beyond the workplace with clients, competitors, other employees, friends, and family.