Who's Got Talent?

This week is a comment blog, one that I cannot avoid and feel compelled to add my tuppence worth. Well, the BBC has some challenges. The uproar that has followed the release of salaries and pay levels has shown the folly of thought in so many ways. Why does it matter and where is the…

Simon Lovegrove chats to Catherine Llewellyn from Inspiring Change

Catherine, would you like to discuss some of your experiences and the reference points you have around creating engaged organisations? This interest in engaged organisations is fairly recent. Before that, people used to talk about ‘staff satisfaction’, ‘internal communications’, ‘customer care’, etc. There has been a whole series of things that were the ‘word of…

7 Tips for Great Customer Service

Good customer service is having a thorough knowledge to help customers to the best of your ability and with efficiency. It is treating your customers with a friendly and helpful attitude. It is one of the things that can make your business stand out from the crowd. Become an expert You are the person the…

6 ways to make Monday’s better

Monday’s suck. Of course they do. You’ve had a couple of days off and now it back to setting that alarm. Here are a few tips to help you love Mondays. Or at least like them. 1. Get out of bed later Have a lie in. Don’t be late for work. Maybe wash your hair…

Mary Berry watches our CEO play cricket!

June 21st 2017 – Seevent National 60+ Championship Bucks over 60s entertained Berkshire at Penn Cricket Club in the Seevent National Championship. They were surprisingly joined by Mary Berry and her husband who has played for Penn in the past. The couple also live in Penn. Our CEO, Neville Pritchard, played for Bucks and scored…

Being Your Best

Has it ever frustrated you that sometimes you are your ‘best self’ quite effortlessly in some situations and then in others you are not and you don’t know why? Do you wish you knew how you could get the best out of each of your team members? Is it possible for you to get into…