How many times do you end up regretting decisions made from a lack of recorded detail, from interviews where you missed vital clues? Examples would include interviews held in recruitment and selection, in grievance procedures, in formal negotiations, in identifying new working partnerships, in supplier selection, in cross-team collaboration and coordination and beyond.
This is a highly specialised programme designed to obtain information and record it accurately in focused interviews. Going Beyond standard questions and developed from experience and expertise within law enforcement agencies, IIT is used throughout the UK. Features include, ‘in time’ recording techniques, investigative questioning techniques, eye accessing cues, behavioural analysis, the PEACE framework for investigative interviewing, specialised communication techniques, generating and maintaining a decision log, and identifying and employing appropriate rapport building techniques.